Home > an error has occurred (0x8002315a)

How do I fix an error that has occurred (0x8002315a)?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 0x8002315a error code is a Windows-specific error that indicates a problem with the Windows Update component. This error can occur if the Windows Update component is not installed properly, if the component is damaged, or if the component is not configured correctly. This error can also occur if the Windows Update service is not running.

People like you are also looking for:

  • playstation3 error code
  • an error has occurred (0x8002315a)

1. Restart your computer

  1. If you are using a desktop or laptop computer, turn it off and then back on.
  2. Click on Start, type msconfig in the Start Search box, and then press Enter.
  3. In the System Configuration window, click on the Startup tab.
  4. In the Startup items list, click on the Restart button.
  5. In the dialog box that appears, click on the Restart button.
  6. After your computer restarts, check for any error messages. If you find an error message that indicates a problem with your computer, follow the instructions in that message to fix the error.

2. Check for updates

  1. Launch the Windows Update application.
  2. If an update is available, it will be listed in the left pane.
  3. If an update is not available, the status message in the right pane will indicate that an update is not available.
  4. If an update is available, you will be prompted to install the update.
  5. If you choose to cancel the update, the status message in the right pane will indicate that an update cannot be installed.
  6. If you choose to install the update, the update will be downloaded and installed.

3. Run a virus scan

  1. Boot your computer into Safe Mode with Networking
  2. Click the Start button and type "cmd" into the search bar. Right-click on the cmd.exe file and select "Run as Administrator."
  3. At the "Command Prompt" window, type the following command and press Enter: "sc scan computer"
  4. At the "Scan Results" window, scroll down until you see the error message "0x8002315a." Right-click on the error message and select "Fix All."
  5. Once the error has been fixed, reboot your computer.

4. Run a malware scan

  1. Open the Control Panel.
  2. Click on System and Security.
  3. Click on the Windows Update icon.
  4. Click on the Check for updates button.
  5. If there are any updates, click on the Install updates button.
  6. Click on the Restart button.
  7. When the computer restarts, check for any new updates.
  8. If there are any updates, install them.
  9. When the updates are installed, click on the OK button.
  10. Click on the Close button.
  11. Click on the OK button in the System and Security window.
  12. Click on the Start button.
  13. Type msconfig in the Start menu search box.
  14. Press the Enter key.
  15. In the System Configuration window, click on the Startup tab.
  16. Under the list of startup programs, click on the Disable all other startup programs radio button.
  17. Click on the OK button.
  18. Click on the Restart button.
  19. When the computer restarts, check for any new errors.
  20. If there are any new errors, fix them.

If the answers above didn't work then you should also try:

  1. Run a system restore
  2. Run a disk cleanup
  3. Run a disk defragmenter
  4. Disable any unnecessary programs
  5. Enable any needed programs
  6. Contact support