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How to fix Apple Music Error Code 20?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Apple Music error code 20 is an error that can occur when using the Apple Music app. This error code can occur for a variety of reasons, but is typically caused by an issue with the Apple Music app itself or with the user's Apple ID. There are a few things that users can try to do to fix this error code, but if the problem persists, it is likely that the issue is with the Apple Music app or the user's Apple ID.

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1. Check your internet connection and try again

  1. First, make sure that your internet is working by trying to check your internet connection and then try to open apple music again.
  2. If you are still getting the error code 20, then you may need to restart your device.
  3. If you are still getting the error code 20, then you may need to update your software on your device.
  4. If you are still getting the error code 20, then you may need to reinstall apple music on your device.

2. Update to the latest version of iOS

  1. Open iTunes on your computer.
  2. Click on the “Apps” tab.
  3. Click on the “Update” button next to the “Apple Music” app.
  4. Click on the “Download” button next to the “Update” button.
  5. When the “Update” process is complete, open the “Apple Music” app and click on the “Play” button.
  6. If the “Apple Music” app does not open, open iTunes and click on the “Music” tab.
  7. Click on the “Apple Music” app and click on the “Play” button.
  8. If the “Apple Music” app still does not open, open iTunes and click on the “Store” tab.
  9. Click on the “Apple Music” app and click on the “Update” button.
  10. Click on the “Download” button next to the “Update” button.
  11. When the “Update” process is complete, open the “Apple Music” app and click on the “Play” button.

3. Restart your device

  1. On your iPhone or iPad, open the Settings app.
  2. Tap on General.
  3. Under "Restart," tap on the button.
  4. After your device restarts, you'll see a screen with instructions on how to fix apple music error code 20.

4. Check for updates to your music library

  1. Go to the App Store on your device and open the App Store
  2. On the left side of the App Store, select Music
  3. In the main window, under Updates, select Check for Updates
  4. If there are any updates available, they will be displayed in the Updates list. Tap on an update to install it.
  5. If there are no updates available, tap on the X next to the Updates list to close the window.

5. Delete and re-download the song

  1. Exit out of the apple music app
  2. Go to your iPhone's Settings app
  3. Under General, tap on Music
  4. Under the Music section, tap on the song that you want to delete
  5. Tap on the Delete button in the top-right corner
  6. Tap on the OK button in the confirmation window
  7. Go to the apple music app and re-download the song
  8. If the problem still persists, contact Apple support

6. Contact Apple Support

  1. Open up the Apple Music app on your device and sign in
  2. Tap on the three lines in the top left corner of the app
  3. Select "Settings"
  4. Tap on "General"
  5. Under "Apple Music" select "Contact Apple Support"
  6. Fill out the form with your information and tap "Submit"
  7. A representative from Apple Support will contact you to help resolve the issue