Home > error 805a8011

How to fix Error 805a8011?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 805a8011 error code is a Windows update error. This error code occurs when the Windows Store is unable to connect to the Microsoft servers. This can happen for a variety of reasons, including network problems, firewall settings, or incorrect date and time settings on your PC.

You are here because you have a question about:

  • error code 805a8011
  • error 805a8011

1. Try restarting your device and then checking for updates again

  1. On your device, open Settings.
  2. Tap on General.
  3. Tap on About phone.
  4. Tap on System updates.
  5. Tap on Check for updates.
  6. If there are any updates available, tap on Install updates.
  7. Tap on OK.
  8. Once the updates are installed, tap on restart.
  9. Once the device has restarted, check for updates again.

2. Check your internet connection and make sure that it is working properly

  1. Launch the internet browser on your computer.
  2. In the address bar, type "www.google.com."
  3. If the website loads quickly, you are connected to the internet and there is no need to fix the error. If the website does not load quickly, check the following:
  • Is your computer connected to the internet through a cable or DSL connection?
  • Are you using a browser that is compatible with your computer's network settings?
  • Is your computer's internet settings set to automatic or manual?
  • Are you using the most up-to-date version of your browser?
  • Do you have any firewall or antivirus software installed on your computer?
  1. If you are still experiencing problems connecting to the internet, try the following:
  • Reset your computer's internet settings to the default values.
  • Try using a different browser.
  • Try using a different computer.

3. Try using a different internet connection

To fix error 805a8011, you will need to try using a different internet connection. If you are using a wired connection, try using a different outlet. If you are using a wireless connection, try using a different access point. If you are using a mobile broadband connection, try using a different network. If you are using a wired connection and the error persists, try reformatting your hard drive.

4. Make sure that your device has enough storage space to download and install the update

  1. On your device, go to Settings.
  2. Under General, look for Storage.
  3. If you see a message that says Your device has enough storage space to download and install the update, your device has enough storage space.
  4. If you do not see a message that says Your device has enough storage space to download and install the update, your device does not have enough storage space.
  5. To download and install the update, tap Download and Install.

5. Try downloading and installing the update at a later time

  1. From the Start screen, search for update and click the result that appears.
  2. On the Update Options screen, click View Update Details.
  3. On the Update Details screen, under Update Type, click Restart to start the update process.
  4. If the update fails, repeat steps 2-3.
  5. When the update is restarted, click Check for Updates.
  6. On the Check for Updates screen, click Download and install updates.
  7. On the Install updates screen, click Install updates.
  8. If prompted to restart the computer, click OK.
  9. When the computer restarted, click OK on the Update completed screen.

6. If you are still encountering the error, you may need to perform a factory reset on your device

If you are still encountering the error, you may need to perform a factory reset on your device. To perform a factory reset, follow these steps:

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Under General, tap Reset.
  4. Tap Factory Data Reset.
  5. Tap Reset All.
  6. Tap OK.
  7. Tap Reboot Now.