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How do I fix the error code 0x800704ec?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The error code 0x800704ec is a Windows error code that indicates a problem with the Windows Firewall. This error code can be caused by a number of factors, including incorrect firewall settings, a corrupt firewall database, or a problem with the Windows Firewall service. In most cases, this error can be resolved by resetting the Windows Firewall to its default settings.

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1. Check your internet connection

  1. Open the Windows "Network and Sharing Center" by clicking on the start button and selecting "Network and Sharing Center"
  2. In the "Network and Sharing Center", click on "Change adapter settings"
  3. Right-click the adapter that you want to check and select "Properties".
  4. In the "Adapter Properties" window, click on the "Status" tab
  5. In the "Status" tab, under "Description", you will see the error code and the corresponding description
  6. If the error code is 0x800704ec, then your internet connection is not working correctly, and you will need to fix it.

2. Check your computer's date and time settings

  1. Under Date and Time, click the Time Zone tab.
  2. Click the Change Time Zone button.
  3. Select your time zone from the list.
  4. Click the OK button.
  5. Click the Date and Time tab.
  6. Click the Change Date and Time button.
  7. Select your date and time from the list.
  8. Click the OK button.
  9. Click the OK button in the Date and Time window.

3. Check for updates to your operating system and install them

  1. Open Start Menu and type "update"
  2. If updates are available, the Windows Update window will appear.
  3. Click on the "Update Now" button.
  4. If updates are not available, you will need to install the latest service pack.
  5. When the service pack has been installed, click on the "OK" button.
  6. Click on the "Windows Update" button.
  7. In the Windows Update window, click on the "Check for updates" button.
  8. If updates are available, the "Update Options" window will appear.
  9. Click on the "Install updates" button.
  10. When the updates have been installed, click on the "OK" button.
  11. Restart your computer.

4. Try running the Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by clicking the Start button, typing "troubleshoot" in the search box, and pressing Enter.
  2. If the Troubleshooter is not already open, click the Start button, type "troubleshoot.msc" in the search box, and press Enter.
  3. On the left side of the Troubleshooter window, under "General," click "Troubleshoot problems with Windows Update."
  4. On the right side of the Troubleshooter window, under "Windows Update," click "Check for updates."
  5. If an update is found, follow the instructions on the screen to install it.
  6. If an update is not found, click "Next."
  7. On the next screen, under "Windows Update," click "Advanced options."
  8. On the next screen, under "Windows Update settings," click "Advanced."
  9. On the next screen, under "Windows Update behavior," click "Automatically update."
  10. On the next screen, under "Windows Update settings," click "OK."
  11. On the next screen, under "Windows Update behavior," click "Apply."
  12. If the problem is still not solved, repeat the steps to try to fix the error code 0x800704ec.

5. Try resetting the Windows Update Components

Close all programs and windows on your computer. Click on the Start button, type "cmd" (without the quotes) and press Enter. At the command prompt, type the following commands: cd C:\Windows\System32 startupreg delete wuauserv cd %ProgramFiles% reg delete "Windows Update" /f reg delete "WindowsUpdateClient" /f

Still not working? maybe try one of these options:

  1. Try using the Microsoft Fixit Tool for Windows Update issues
  2. Contact Microsoft support