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How do I fix keurig prime?

Published on April 10th, 2022

Keurig Prime is an error code that happens when the Keurig coffee maker is not able to prime the pump. This can be caused by a number of things, including: not enough water in the reservoir, a clogged water filter, or a problem with the pump itself. If the Keurig is not able to prime the pump, it will not be able to make coffee. This error code can be frustrating, but fortunately, there are a few things that can be done to try and fix it.

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1. Check to see if the water reservoir is empty and refill it if necessary

  1. Open the front of the machine
  2. Locate the water reservoir
  3. If it is full, the water will not flow from the spout. If it is empty, the water reservoir will be a light blue and will say "Empty" on the front of the machine
  4. To refill the reservoir, open the front of the machine and locate the water spout. Pour water into the water spout until it is full. The water will flow from the spout and the machine will say "Refilled" on the front of the machine.

2. Make sure the Keurig is plugged into a power outlet and that the outlet is working

The steps to make sure the Keurig is plugged into a power outlet and that the outlet is working is as follows:

  1. Verify that the Keurig is plugged into an outlet and that the outlet is working.
  2. If the outlet is not working, try plugging the Keurig into a different outlet.
  3. If the Keurig is still not working, check to see if the power cord is plugged into the Keurig and into a power outlet.
  4. If the power cord is plugged into the Keurig and into a power outlet, check to see if the Keurig is turned on.
  5. If the Keurig is turned on, check to see if the water is running.
  6. If the water is not running, check to see if the water filter is installed and properly connected to the Keurig.
  7. If the water filter is installed and properly connected to the Keurig, check to see if the water reservoir is full.
  8. If the water reservoir is full, refill the water reservoir.
  9. If the water is still not running, check to see if the Keurig is plugged into an outlet and that the outlet is working.
  10. If the Keurig is plugged into an outlet and that the outlet is working, check to see if the Keurig is turned on.
  11. If the Keurig is turned on, check to see if the coffee is brewing.
  12. If the coffee is not brewing, check to see if the coffee is properly ground.
  13. If the coffee is properly ground, check to see if the water reservoir is full.
  14. If the water reservoir is full, refill the water reservoir.
  15. If the coffee is still not brewing, check to see if the coffee is properly ground.
  16. If the coffee is properly ground, check to see if the water reservoir is empty.
  17. If the water reservoir is empty, replace the water reservoir.

3. Press the power button to turn on the Keurig

If the Keurig is not turning on, there are a few steps you can take to try and fix the problem.

  1. Make sure all of the cords are plugged into the Keurig and the outlet.
  2. Press and hold down the power button for at least five seconds.
  3. Release the power button and wait two minutes.
  4. Replug the Keurig and press the power button again.
  5. If the machine still does not turn on, try connecting a different power cord to the Keurig.

4. Open and close the brew head

  1. Open the brew head by pressing down on the center of the lid with your thumb.
  2. Lift the lid and release it from the locking tabs.
  3. Close the brew head by pressing the center of the lid down until it clicks into place.
  4. Lift the lid and release it from the locking tabs.

5. Run a water-only brew cycle

  1. Unplug the keurig prime from the wall and remove the water reservoir.
  2. Remove the water filter by unscrewing it and pulling it out.
  3. Wash the water reservoir, water filter, and coffee machine with soap and water.
  4. Rinse the coffee machine and water reservoir.
  5. Insert the new water filter and screw it in place.
  6. Replace the water reservoir and plug the keurig prime back into the wall.
  7. Turn on the keurig prime and wait for the water to warm up.
  8. Fill the water reservoir with water and push the coffee machine down into the water.
  9. Let the machine run for 3-5 minutes, or until the water turns light green.
  10. Remove the coffee machine from the water and unscrew the water reservoir.
  11. Rinse the coffee machine and water reservoir.
  12. Screw the water reservoir back in place and replace the coffee machine.

6. descale the Keurig

  1. Remove the K-Cup pod from the Keurig machine
  2. Empty the Keurig machine of water and K-Cup pods
  3. Turn the Keurig machine off and unplug it from the wall
  4. Remove the K-Cup pod housing by unscrewing it from the bottom of the machine
  5. Remove the K-Cup filter by unscrewing it from the top of the machine
  6. Wash the machine and filter in warm water
  7. Replace the K-Cup pod housing, K-Cup filter and turn the machine on
  8. Add water and K-Cup pods to the machine and turn it on
  9. Select the desired K-Cup pod and press the brew button
  10. Enjoy your descaled Keurig!