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How do you fix the error code WS-37368-7?

Published on April 10th, 2022

The ws-37368-7 error code is a PlayStation Network error code that indicates that the user's account has been suspended. This error code can be caused by a number of things, including violating the PlayStation Network Terms of Service, using a hacked or modded PlayStation 3 console, or accessing the PlayStation Network from an unauthorized location.

Other common searches for this error include:

  • playstation error code ws-37368-7
  • ws-37368-7

1. Restart your PS4 system

  1. Turn off your PS4 system by pressing the power button.
  2. Disconnect the power cable from your PS4 system.
  3. Wait at least fifteen seconds, then reconnect the power cable.
  4. Turn on your PS4 system by pressing the power button.
  5. When the PS4 system starts up, select "System Settings" from the main menu.
  6. Select "System Update" from the "System Settings" menu.
  7. Select "Check For Updates."
  8. If there is an update available, your PS4 system will start downloading and installing the update.
  9. When the update is complete, your PS4 system will restart.

2. Go to [Settings] > [Network] > [Set Up Internet Connection], and then try either [Use Wi-Fi] or [Use a LAN Cable]

  1. On the left, tap Network.
  2. On the right, tap Set Up Internet Connection.
  3. Tap either [Use Wi-Fi] or [Use a LAN Cable].
  4. If the connection is not working, try the other option.

3. Enter your Wi-Fi password and select [Next]

  1. Open the Settings app on your device.
  2. Scroll down and tap on Wi-Fi.
  3. Enter your Wi-Fi password and select [Next].
  4. Tap on the network you want to connect to.
  5. Select [Connect].
  6. Once connected, select [Next] to fix ws-37368-7.

4. If you are still unable to connect to the Internet, try the [Manual Settings] option

  • Go to the [Settings] tab on your router.
  • Click on [Manual Settings].
  • Select the [Network] tab.
  • Click on [Advanced Settings].
  • In the [IP Address] section, enter the IP address of your router.
  • In the [Default Gateway] section, enter the IP address of your router.
  • In the [ DNS Server] section, enter the IP address of your router.
  • In the [WAN] section, check the [Enable WAN] check box.
  • In the [LAN] section, check the [Enable LAN] check box.
  • Click on [Apply].

If you didn't find success with an option above, then try:

  1. Select [Custom].
  2. Set the [IP Address Settings] to [Automatic].
  3. Set the [DNS Settings] to [Manual] and enter the Primary DNS and Secondary DNS.
  4. Set the [MTU Settings] to [Automatic].
  5. Set the [Proxy Server] to [Do Not Use].
  6. Select [Next] and then [Test Internet Connection] to check your network settings.