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How to fix 5E error code on Samsung washer?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 5e error code on a Samsung washer indicates a water drainage problem. The washer is not draining properly, either because the drain hose is clogged or the drain pump is not working correctly. This error code can also be caused by a problem with the water inlet valve.

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1. Restart the washer

  1. Remove the front panel of the washer.
  2. Remove the top cover.
  3. Remove the water inlet hose.
  4. Remove the water outlet hose.
  5. Remove the agitator gear.
  6. Remove the control panel.
  7. Clean the water inlet and outlet hoses.
  8. Clean the agitator gear.
  9. Replace the control panel.
  10. Replace the top cover.

2. Check the drain hose for clogs

1.Check the water level in the washer. If it is low, the drain hose may be blocked. 2. Inspect the drain hose for any kinks or cracks. If there are any, fix them using a pipe cleaner or a piece of wire. 3. Connect the garden hose to the washer's drain hose and turn on the water. If the water flows freely, the drain hose is likely unblocked. If the water does not flow freely, the drain hose may be clogged. 4. Use a plunger to clear the drain hose of any debris. 5. Reconnect the drain hose to the washer and turn on the water. If the water runs smoothly, the drain hose is likely clogged. If the water does not run smoothly, the drain hose may be blocked.

3. Check the inlet hose for kinks or blockages

  1. Check the inlet hose for kinks or blockages.
  2. If there are kinks or blockages, use a pipe cleaner to snake through the kinks or blockages.
  3. If the kinks or blockages are still there, use a plunger to suction onto the kinks or blockages and force them out.
  4. If the kinks or blockages are still there, use a plunger to suction onto the kinks or blockages and pull them out.
  5. Check the hose for any damage. If there is any damage, replace the hose.

4. Clean the laundry tub

  1. Remove the front panel of the washer by unscrewing the four screws that hold it in place.
  2. Remove the inner drum and water tank by unscrewing the nine screws that hold them in place.
  3. Remove the washable filter by unscrewing the three screws that hold it in place.
  4. Remove the drain hose and water pump by unscrewing the six screws that hold them in place.
  5. Remove the foam filter and the upper spray arm by unscrewing the four screws that hold them in place.
  6. Remove the lower spray arm by unscrewing the four screws that hold it in place.
  7. Clean the inside of the tub with a scrub brush and hot water.
  8. Replace the inner drum, water tank, washable filter, drain hose, water pump, foam filter, and lower spray arm.
  9. Screw the front panel back on and replace the four screws that hold it in place.

If you didn't find success with an option above, then try:

  1. Replace the laundry tub.
  2. Replace the washer.