How do you fix the dragon ball legends communication error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Dragon Ball Legends communication error is a frustrating error code that can happen when players are trying to connect to the game servers. This error can happen for a variety of reasons, but typically it is due to a problem with the player's internet connection or the game servers themselves. In some cases, the communication error can be caused by a problem with the player's device, but this is relatively rare. Regardless of the cause, the communication error is a major annoyance for players and can prevent them from being able to enjoy the game.

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1. Check your internet connection and try again

  1. Make sure that your computer is connected to the internet and that you have an active internet connection.
  2. Try to sign in to dragon ball legends.
  3. If you are still unable to sign in, try to restart your computer.
  4. If you are still unable to sign in, try to clear your browser cache and cookies.
  5. Try to sign in to dragon ball legends again.
  6. If you are still unable to sign in, please contact our customer support.

2. Restart the game

Restart the game in order to fix dragon ball legends communication error:

  1. Close the dragon ball legends app if it is open.
  2. On your android device, go to "Settings" and select "Applications".
  3. Scroll down and tap on "Dragon Ball Legends".
  4. Tap on "Restart" and then on "OK".
  5. Once the restart is complete, open the game and try to connect to the server again.

3. Clear your cache and cookies

  1. Launch the Google Chrome web browser.
  2. In the address bar, type chrome://settings/search and press Enter.
  3. In the “Settings” window that opens, under the “Advanced” heading, click the “Clear browsing data” button.
  4. In the “Clear browsing data” dialog box that opens, click the “Clear cookies and cache” button.
  5. Click the “Clear browsing data” button again to confirm that you want to clear the cache and cookies.
  6. Close the Google Chrome web browser.

4. Try playing the game in another browser

  1. Open a new browser and sign in
  2. Navigate to dragonballlegends.com
  3. Click the "Options" button in the top right corner of the page
  4. Select the "Advanced" tab
  5. In the "Connection" section, click the "Change" button
  6. In the "Connection Type" dropdown, select "HTTP"
  7. In the "Host" field, enter the correct IP address or hostname for your computer
  8. In the "Port" field, enter the correct port number for your computer
  9. Click the "OK" button
  10. Click the "Refresh" button to reload the page
  11. If the error persists, try using a different browser.

5. Contact customer support

  1. Open the dragon ball legends app and click on the three lines in the top left corner.
  2. Select "Settings" from the menu that pops up.
  3. Select "Contact Us" from the menu that appears.
  4. Fill in your contact information and click "Next".
  5. Select the issue you are experiencing and provide as much detail as possible.
  6. Select "Submit" and wait for a response.