How do you fix the error 56 in iTunes?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error 56 is a iTunes Store error that occurs when trying to download purchases. This can be caused by a number of factors, including outdated software, poor internet connection, or a problem with the iTunes Store servers. If you encounter this error, try updating to the latest version of iTunes or restarting your computer and internet connection. If the problem persists, contact Apple Support for further assistance.

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1. Update your iTunes to the latest version

  1. Launch the iTunes application on your computer.
  2. Click File > Update iTunes.
  3. If you are prompted to enter your Apple ID, enter your account information.
  4. Click Agree and then click Next.
  5. Review the information in the Summary screen and then click Update.
  6. iTunes will begin to update and will ask you to restart your computer if necessary.
  7. When the update is complete, iTunes will reopen and will offer to update your library. Click OK to update your library.
  8. If you have any issues updating your library, click Check for Updates and then click Download and Install to install the latest updates.

2. Check for updates for your iOS device

  1. Open "Settings" on your iPhone or iPad.
  2. Under "General," tap "Software Update."
  3. If an update is available, you'll be asked to download and install it.
  4. Once the update is installed, your iPhone or iPad will restart.
  5. After restarting, open "Settings" again, and under "General," tap "About."
  6. If the error message "Error 56" appears, tap "Reset" to restore your device to its original settings.

3. Connect your iOS device to your computer using a different USB port

  1. Plug your iOS device into your computer using a different USB port.
  2. If prompted, click "Allow" on the security warning message.
  3. In iTunes, click the "Devices" tab.
  4. Click your iOS device in the list of devices.
  5. In the "Summary" section, under "General," click the "Details" button.
  6. In the "Devices" section, under "USB Connection Status," click the "Status" button.
  7. In the "Status" section, under "USB Connection Details,"click the "Error" button.
  8. In the "Error" section, under "USB Connection Details," click the "Report" button.
  9. In the "Report" section, under "USB Connection Details 2," click the "Send Report" button.
  10. In the "Report" section, under "USB Connection Details 3," click the "Add" button.
  11. In the "Add" window, type "56" in the "Error Code" field.
  12. In the "Message" field, type the error message that you received when trying to connect your iOS device to your computer.
  13. Click "Send Report."

4. Disconnect your other USB devices from your computer, except for your keyboard and mouse

  1. Open the "Start" menu and select "Devices and Printers."
  2. Locate your keyboard and mouse, and click on "Disconnect."
  3. If you are using a USB hub, disconnect all of the USB devices from the hub.
  4. If you are using a USB cable, disconnect the cable from your computer.
  5. If you are using a USB flash drive, disconnect the flash drive from your computer.
  6. If you are using a USB hard drive, disconnect the hard drive from your computer.
  7. If you are using a USB card reader, disconnect the card reader from your computer.
  8. If you are using a USB printer, disconnect the printer from your computer.

If you didn't find success with an option above, then try:

  1. Restart your computer and try to connect your iOS device again.
  2. Try connecting your iOS device to another computer.
  3. If you still see error 56, contact Apple Support.