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How do I fix the error of "generating label: missing or invalid ship to postal code"?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The "error generating label: missing or invalid ship to postal code" error code occurs when the customer's shipping address is missing or invalid. This can happen for a variety of reasons, such as if the customer inputted their shipping address incorrectly, or if the shipping address is not recognized by the shipping carrier. This error can also occur if the shipping address is not within the carrier's service area.

Users typically search for a solution by asking about:

  • error creating labelmissing or invalid ship to postal code
  • error generating label: missing or invalid ship to postal code

1. Enter a valid ship to postal code

  1. Select the "Enter a valid ship to postal code" button.
  2. Enter the postal code of the ship.
  3. Select the "Fix errors" button.
  4. Review the errors and correct them if necessary.
  5. Click the "Fix errors" button to finalize the entry.

2. Choose a different shipping method

  1. Choose a shipping method that is compatible with the product.
  2. Enter the product's postal code into the shipping method's search bar.
  3. Select the shipping method that is compatible with the product and the postal code.
  4. Click the "Select" button.
  5. Click the "Confirm Order" button.

3. Contact the seller for help

  1. Go to the seller's product page and click on the "Contact Seller" link next to the product's title.
  2. In the "Contact Seller" form, enter the product's SKU and click on the "Submit" button.
  3. On the seller's contact page, enter the product's SKU and email address.
  4. Click on the "Send" button to send the seller your message.