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How to fix Nintendo switch Eshop error 2811?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Nintendo Switch eShop error code 2811 generally indicates that the credit card information entered on the Nintendo eShop is invalid or has been declined. There are a few things that can cause this error code to occur:

  1. The credit card information entered on the Nintendo eShop is invalid. This can happen if the credit card number or expiration date is entered incorrectly.

  2. The credit card being used has been declined. This can happen for a variety of reasons, such as insufficient funds or the card being reported as lost or stolen.

  3. The billing address associated with the credit card being used does not match the address on file with the credit card company.

  4. The credit card being used has been flagged for fraud.

If you are receiving this error code, it is recommended that you double-check the credit card information you have entered on the Nintendo eShop and ensure that it is correct. If the problem persists, you may need to contact your credit card company to resolve the issue.

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  • nintendo eshop error code 2811
  • nintendo switch eshop error 2811

1. Check your internet connection and try again

  1. Open the Nintendo Switch Settings.
  2. Select System.
  3. Select Network.
  4. Check your internet connection and try again if needed.
  5. If the issue still persists, try resetting your Nintendo Switch.

2. If you are using a proxy server, try disabling it and connecting directly to the internet

  1. Open the Nintendo Switch console
  2. Go to settings
  3. Select System Settings
  4. Select Network Settings
  5. Under "Proxies" select "Disable all proxies"
  6. Select "OK"
  7. Connect to the internet directly

3. Try connecting to the eShop at a later time

  1. Reset your Nintendo Switch by pressing and holding the power button and the home button at the same time until the console powers off.
  2. Disconnect the console from your TV.
  3. Connect the console to your TV using the HDMI cable.
  4. Press the home button to return to the Home screen.
  5. Launch the System Settings app.
  6. Select System Settings.
  7. Select Console Settings.
  8. Select the eShop.
  9. Select Connect to eShop.
  10. If the eShop is not available, try signing in to the eShop using your Nintendo account.
  11. If the eShop is available, select Sign In.
  12. Enter your Nintendo account email address and password.
  13. If the eShop is available, select Sign In.
  14. Select Sign Out if you are finished.
  15. If the eShop is not available, try connecting to the eShop at a later time.

4. Contact Nintendo customer support

1.Open Nintendo Switch eshop. 2.Select “Settings” from the main menu. 3.Select “My Nintendo” from the Settings menu. 4.Select the “Contact Us” option. 5.Enter your My Nintendo account email address and password. 6.Select the “Submit” button. 7.You will receive a confirmation email. 8.Open the email and click on the “Confirm Your Email” link. 9.You will be taken to a web form. 10.Enter your My Nintendo account email address and password. 11.Select the “Submit” button. 12.You will receive a confirmation email. 13.Open the email and click on the “Confirm Your Email” link. 14.You will be taken to a web form. 15.Enter your My Nintendo account email address and password. 16.Select the “Submit” button. 17.You will receive a confirmation email. 18.Open the email and click on the “Confirm Your Email” link. 19.You will be taken to a web form. 20.Enter your My Nintendo account email address and password. 21.Select the “Submit” button. 22.You will receive a confirmation email. 23.Open the email and click on the “Confirm Your Email” link. 24.You will be taken to a web form. 25.Enter your My Nintendo account email address and password. 26.Select the “Submit” button. 27.You will receive a confirmation email. 28.If you have entered the wrong email address or password, you will be prompted to reset your My Nintendo account. If you reset your My Nintendo account, you will lose all of your data.