How To Fix Play Music Connection Error 16

If you encounter the "Play Music Connection Error 16," it means that the Google Play Music app on your device is having trouble connecting to the Google Play Music server. This can be caused by a number of factors, including a poor internet connection, problems with your device's software, or an issue with the Google Play Music server itself. In most cases, the error can be resolved by simply restarting the app or your device.

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• Restart your device
• Check your internet connection
• Check if your device meets the minimum system requirements
• Check for updates
• Uninstall and reinstall the app

1. Restart your device

1. Open the Settings app on your device.
2. Under "General," tap "Restart."
3. Tap "Yes" on the confirmation prompt.
4. After your device has restarted, open the Play Music app and try to connect to the music service again. If the problem persists, please contact us for assistance.

2. Check your internet connection

1. Open the "Settings" app on your phone and then select "Wi-Fi."
2. If you have a dual-band router, select the "Wireless Networks" tab.
3. If you have a single-band router, select the "Wireless Networks" tab and then select the "Wi-Fi" network.
4. If you have a wireless network name, enter it into the "Network Name" field.
5. If you do not have a wireless network name, enter "Public" into the "Network Name" field.
6. Select the "Advanced" tab.
7. Select the "Internet Protocol Version 4 (TCP/IPv4)" option.
8. If the "Default Gateway" field displays the address of your router, leave it unchanged.
9. If the "Default Gateway" field displays the address of a computer on your network, enter the address of that computer into the "Default Gateway" field.
10. Select the "Use the following DNS servers" option and then enter the addresses of two DNS servers into the "DNS Servers" field.
11. Select the "Use the following IP addresses" option and enter the addresses of two IP addresses into the "IP Address" field.
12. Select the "Use the following subnet mask" option and enter the network mask for your network into the "Subnet Mask" field.
13. Select the "Use the following default gateway" option and enter the address of your router into the "Default Gateway" field.
14. Click the "Apply" button.
15. Click the "Close" button.

3. Check if your device meets the minimum system requirements

1.Open the Settings app on your device. 2.Select System. 3.Under System, select About Phone. 4.On the About Phone screen, scroll down to the bottom and tap Software info. 5.On the Software info screen, tap Build number several times until you see the Build number change message. 6.If the message says "You are now a developer," your device has the latest software and meets the minimum system requirements. If the message says "You are not a developer," your device does not have the latest software and you will need to update it. 7.To update your device, go to Settings > System > Updates. Tap Download and Install updates. Follow the on-screen instructions to update your device.

4. Check for updates

1. Open the Google Play Store on your device.
2. Tap on the Menu button.
3. Select the Settings option.
4. Select the About Google Play option.
5. View the current version of the Play Store.
6. Tap on the Update button.
7. If there are any updates available, they will be downloaded and installed on your device.
8. If the updates fix the problem, the Play Music connection error 16 will be resolved.

5. Uninstall and reinstall the app

1. On your computer, open iTunes.
2. In the iTunes window, click on the Apps tab.
3. Find and click on the Play Music app.
4. On the app's information screen, click on the Uninstall button.
5. If prompted, click on the Yes button to confirm the uninstall.
6. On the App Store screen, click on the Purchased tab.
7. Locate and click on the Play Music app.
8. On the app's information screen, click on the Install button.
9. If prompted, click on the Yes button to install the app.
10. Once the app is installed, click on the Play Music icon on the taskbar.
11. If the connection to the Play Music service is not working, click on the Connect button to try to reconnect.
12. If the connection to the Play Music service is still not working, click on the Report a Problem button to contact customer support.

If the answers above didn't work then you should also try:

1. Clear the cache and data.
2. Reset the app preferences.
3. Contact the support.