PS4 error NW-31246-6

What is ‘PS4 error NW-31246-6’?

PS4 error NW-31246-6 is an error that may occur when the Domain Name System (DNS) settings are invalid.

 

How can you fix ‘PS4 error NW-31246-6’?

Some of the common fixes include:

  • Checking your Home Network settings

 

Please see our in-depth walk-through solutions below.

Staff Asked on October 17, 2017 in Playstation.
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2 Solution(s)

Solution 1. Check your Home Network Setting

“PS4 error NW-31246-6” may be caused by your internet service provider (ISP) or your Home network setting. To verify it, see instructions below.

NOTE: If you are using an internet that is on a private network such as school and office, please ask for the IT admin assistance.

  1. Remove both PS4 and modem from the electric source for at least a minute before turning it on again. This will renew your connection to the ISP.
  2. Check if your ISP is providing slow internet connection by visiting speedtest.net using your phone or PC. Contact the ISP if there is a problem.
  3. Use cable and directly connect to the modem, see if it fixes the “PS4 error NW-31246-6.” Or, position the PlayStation 4 where WiFi signal is good.
  4. Configure the router using the video below.

Staff Answered on January 1, 2018.
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Solution 2. Configure PS4 Network Setting

“PS4 error NW-31246-6” may be caused by your internet service provider (ISP) or your Home network setting. To verify it, see instructions below.

To know the range of your home network IP address, go to “View connection” copy the current IP address.  You may also want to increase your IP address’ last three digits to avoid conflict it with other devices.

RE: PS4 error nw-31246-6

  1. Go to Settings.
  2. Go to Network.
  3. Go to Set Up Internet Connection.
  4. Select form WiFi or LAN Cable whichever you are using.
  5. Select Custom.
  6. For the IP address select Manual. Input IP, subnet, and gateway, that you have copied.
    NOTE: Increase the last three digits of the IP to +100. Base from the above “192.168.1.8,” increase it by 100. It should be 192.168.1.108.

    RE: PS4 error nw-31246-6

  7. If you do not have a DNS server, use Google Public DNS
    Primary DNS: 8.8.8.8
    Secondary DNS: 8.8.4.4
  8. For the MTU setting select automatic. Optional: Set MTU to 1473
  9. Proxy server select Do not use.
  10. Then, test your connection.

Also, you could set an IP address for your PS4 using a router using this YouTube video guide here.

Staff Answered on September 14, 2018.
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